Help More Animals with AI-Powered Communication
Shelters and rescues are stretched thin — fielding adoption calls, coordinating fosters, scheduling surgeries, and following up with donors, all with limited staff. Puppilot handles the phone and text communication so your team can focus on the animals.
Answer Every Adoption Inquiry, Even When You're Full
Animal shelters and rescue organizations are chronically understaffed and overwhelmed with phone traffic — adoption questions, surrender inquiries, foster applications, and lost-pet reports. Puppilot answers every call with warmth and accuracy, capturing details your team needs without pulling anyone away from animal care.
- Adoption inquiry capture
- Foster & surrender intake
- Lost pet reporting & matching
Turn Every Adoption Inquiry into a Conversation
When someone calls about a specific animal they saw online, Puppilot pulls up that animal's profile — breed, age, temperament notes, medical status, and availability. It answers the caller's questions, explains your adoption process and fees, and can schedule a meet-and-greet visit. No more lost leads from unanswered calls or incomplete voicemails.
Foster Coordination Without the Phone Tag
Coordinating foster families requires constant communication — placement updates, medical appointment reminders, supply pickups, and behavioral check-ins. Puppilot manages outbound follow-up calls and texts to fosters, answers their questions about the animal's care needs, and logs everything back to your management system so your foster coordinator isn't buried in callbacks.
Spay/Neuter Scheduling and Donation Follow-Up
Puppilot handles the operational communication that keeps shelters running: scheduling and confirming spay/neuter appointments, sending pre-surgery instructions, following up with recent donors to acknowledge their contribution, and answering volunteer questions about shifts and requirements. Every conversation frees your team to focus on animal care.
We used to lose clients after hours when they went to voicemail. Now every single call gets answered with actual medical context. Our clients are thrilled about the experience.
Questions About Puppilot for Shelters & Rescues
Does Puppilot work with shelter management software?
Yes. Puppilot integrates with shelter management systems including Shelterluv, PetPoint, Chameleon, and others to access real-time animal profiles, adoption statuses, foster assignments, and scheduling availability. If your system isn't listed, our team can evaluate a custom integration.
Can Puppilot handle both adoption inquiries and operational calls?
Absolutely. Puppilot manages adoption inquiries, foster coordination calls, spay/neuter scheduling and confirmations, volunteer shift questions, donation follow-ups, and general information calls like hours and location. It distinguishes between call types automatically and handles each with the appropriate workflow.
How does Puppilot handle animals that have already been adopted?
When a caller asks about an animal that's already been adopted or placed, Puppilot lets them know and can suggest similar animals currently available based on the caller's stated preferences — breed type, size, age, and compatibility with children or other pets. This keeps the conversation going rather than losing the potential adopter.
Is there special pricing for nonprofit shelters and rescues?
Yes. We offer a dedicated pricing tier for registered 501(c)(3) animal welfare organizations that reflects the budget realities of shelter and rescue work. Contact our team for details on nonprofit pricing and available grants.
Can Puppilot help us manage volunteers?
Puppilot can answer common volunteer questions — available shifts, requirements, orientation schedules, and location details — and direct interested volunteers to your sign-up process. It can also send automated reminders for upcoming volunteer shifts and follow up with new volunteers after their first visit.