Grow Revenue Without Growing Headcount
Puppilot's AI front desk captures every appointment opportunity, resolves routine client calls, and operates 24/7 — so your clinic earns more without adding payroll.
Turn Missed Calls Into Revenue Without Adding Staff
As a clinic owner, every missed call is a missed appointment — and missed revenue. Puppilot captures call traffic your front desk can't handle, converts inquiries into booked visits, and operates around the clock. You see the ROI within 90 days without hiring a single new team member.
- $12,400 avg monthly revenue recovered
- 4.2x ROI within 90 days
- 24/7 without overtime costs
Capture Revenue You're Currently Losing
Every missed call is a missed appointment. The average veterinary clinic loses 15-20 calls per day to hold times, after-hours voicemail, and staff multitasking. Puppilot answers every one of those calls, converts inquiries into booked appointments, and keeps your schedule full without adding a single FTE.
Reduce Overhead Without Reducing Service
Hiring, training, and retaining front desk staff is one of the largest operational costs in veterinary medicine. Puppilot handles the bulk of routine inbound calls — medication questions, scheduling, prescription refill requests — at a fraction of the cost of an additional CSR, with zero turnover and zero sick days.
Gain a Competitive Edge in Your Market
Pet owners choose clinics that are responsive and easy to reach. When the clinic down the road sends callers to voicemail at 5:01 PM, your AI-powered front desk is still answering questions, booking wellness exams, and providing post-op guidance. That difference shows up in your reviews, your retention, and your bottom line.
We used to lose clients after hours when they went to voicemail. Now every single call gets answered with actual medical context. Our clients are thrilled about the experience.
Questions Clinic Owners Ask
How quickly will I see a return on investment?
Most clinic owners see positive ROI within the first 30 days. The biggest driver is recovered revenue from calls that previously went unanswered — after-hours, lunch breaks, and peak hold times. On average, clinics book 25-35 additional appointments per month through Puppilot within the first quarter.
Will this affect the client experience negatively?
The opposite. Clients get immediate, personalized responses instead of hold music or voicemail. Because Puppilot accesses their pet's medical records, the AI can answer specific questions about medications, upcoming appointments, and post-op instructions — often faster and more accurately than a busy front desk.
How does Puppilot compare to hiring another CSR?
A full-time CSR costs $35,000-$50,000 annually with benefits, requires weeks of training, and still only covers one shift. Puppilot operates 24/7, handles unlimited concurrent calls, integrates with your medical records from day one, and costs a fraction of a single hire. It also has zero turnover — a persistent challenge in veterinary staffing.
Do I need to change my phone system or PIMS?
No. Puppilot integrates with your existing phone system and most major practice management software. Setup typically takes less than a week, and our onboarding team handles the technical integration so you and your staff can focus on patients.
Can I customize what the AI says and how it handles certain situations?
Absolutely. You control the AI's protocols — which questions it answers directly, when it escalates to staff, your triage thresholds, appointment types it can book, and even the tone and language it uses. These settings can be adjusted at any time through your owner dashboard.