Appointments Booked While You Sleep
Clients call, Puppilot checks your real-time availability, books the appointment, and sends the confirmation — no hold time, no phone tag, no double-bookings.
AI Appointment Scheduling by Phone
Puppilot checks your real-time calendar, matches appointment types to the right provider, and books directly into your PIMS — all within a single phone call. Clients get instant confirmation instead of waiting for a callback, and your front desk starts the morning with a fully organized schedule.
- Books from your live calendar
- Writes directly to your PIMS
- 24/7 booking, zero phone tag
Books From Your Real-Time Schedule
Puppilot connects directly to your PIMS and sees the same calendar your front desk does. It finds open slots, matches appointment types to the right provider, and confirms the booking — all within the same phone call.
Reschedules and Cancellations Without the Hassle
When clients need to move an appointment, they just call. Puppilot looks up their existing booking, confirms the change, and updates your calendar instantly. No phone tag, no sticky notes, no missed messages.
Smart Appointment Matching
Puppilot doesn't just find any open slot — it matches the appointment type to the right provider and duration. A senior wellness exam goes to the right vet with the right time block. A nail trim doesn't take a doctor's appointment slot.
We used to lose clients after hours when they went to voicemail. Now every single call gets answered with actual medical context. Our clients are thrilled about the experience.
Common Questions About AI Scheduling
Can the AI book appointments into my existing calendar?
Yes. Puppilot connects directly to your PIMS and writes appointments into your real calendar. It sees the same availability your front desk does and respects your scheduling rules — blocked times, provider preferences, appointment type durations, and all.
What if a client needs a specific type of appointment?
Puppilot understands different appointment types and matches them to the right provider and time slot. Whether it's a wellness exam, sick visit, surgical consult, or follow-up, the AI knows the appropriate duration and provider.
Does it handle appointment reminders too?
Puppilot sends confirmation messages at booking and can make reminder calls before the appointment. If a client needs to reschedule, they can do it through the same phone conversation.
What about new clients vs. existing clients?
Puppilot handles both. For existing clients, it pulls up their records and books accordingly. For new clients, it collects the necessary information, creates the appointment, and sends new client intake forms automatically.