Puppilot vs AllyDVM: AI-Powered Calls vs Automated Reminders
AllyDVM sends templated reminders. Puppilot has real conversations. Compare an AI front desk that reads medical records and answers phones 24/7 to a legacy reminder platform that pushes one-way notifications without clinical context.
| Feature | Puppilot | AllyDVM |
|---|---|---|
| AI-powered outbound calls AI Capabilities | ||
| AI inbound call answering AI Capabilities | ||
| Medical record context AI Capabilities | ||
| Intelligent follow-up Communication | ||
| Natural conversation Communication | ||
| PIMS integration depth Integrations | Deep read/write | Limited (no writeback) |
| 24/7 availability Availability | ||
| Setup complexity Setup | Low | Moderate-to-High |
| Veterinary-specific Specialization |
AI Conversations vs. Templated Reminders
AllyDVM sends pre-written reminder messages on a schedule. There is no intelligence behind the outreach and no ability to adapt based on a patient's history. Puppilot places and receives real phone calls using AI that understands each patient's medical context. When a client picks up, Puppilot can discuss their pet's specific vaccination history, explain why a visit is overdue, and book the appointment on the spot.
Medical Record Intelligence
Puppilot reads directly from your practice management system during every interaction. It knows which vaccines are due, what medications a patient is on, and what the last visit notes say. AllyDVM works from generic templates that cannot reference a patient's chart, lab results, or treatment history. The result is the difference between a personalized clinical conversation and a mass notification.
24/7 Inbound Coverage
AllyDVM is an outbound-only platform. It sends reminders but cannot receive or answer phone calls. When a client calls your clinic after hours or during a busy period, AllyDVM offers nothing. Puppilot answers every inbound call around the clock, triages emergencies, resolves routine questions with medical record access, and books appointments in real time without any staff involvement.
We used to lose clients after hours when they went to voicemail. Now every single call gets answered with actual medical context. Our clients are thrilled about the experience.
Puppilot vs AllyDVM: Common Questions
What is AllyDVM and how is it different from Puppilot?
AllyDVM, founded in 2011 and later acquired by AmerisourceBergen through MWI Animal Health, is a reminder automation platform for veterinary clinics. It sends templated reminders via email, text, and postcards on a schedule. Puppilot is an AI front desk that places and answers real phone calls, accesses medical records during every interaction, and books appointments autonomously. AllyDVM automates notifications. Puppilot automates conversations.
Does AllyDVM have any AI capabilities?
No. AllyDVM is a rules-based reminder system that sends pre-configured messages at set intervals. It does not use artificial intelligence, cannot understand or respond to client replies in natural language, and has no ability to answer inbound phone calls or access patient charts during a live interaction.
Can Puppilot replace AllyDVM's reminder functionality?
Yes. Puppilot handles outbound reminders through actual AI-powered phone calls that reference each patient's medical record. Instead of sending a generic text that says a vaccine is due, Puppilot calls the client, explains which vaccine is overdue, references the prescribing vet, and books the appointment during the same conversation. This approach consistently produces higher compliance rates than templated reminders.
How does pricing compare between Puppilot and AllyDVM?
AllyDVM starts at $325 per month for its reminder automation platform. Puppilot Full Service is $125 per doctor per month, charged per doctor rather than per user. An After-Hours Voicemail plan is also available at $50 per month. Both plans include a 2-week free trial. Puppilot is a fundamentally different product: an AI system that handles both inbound and outbound calls with full medical record access. Most clinics find that the revenue recovered from reduced no-shows and improved compliance more than offsets the investment within the first month.
Can I keep using AllyDVM for reminders and add Puppilot for phone calls?
You can, though most clinics find it redundant. Puppilot's outbound calling capabilities with medical record context outperform templated reminders for driving appointment compliance. Clinics that switch fully to Puppilot typically consolidate both their reminder and phone systems into a single platform, simplifying their tech stack and reducing total cost.